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Online across Aotearoa

Online counselling safety

Simple steps to keep online sessions private, steady, and safe enough to talk.

Privacy

Choose a quiet, private space.

Online sessions work best when you can speak freely without being overheard.

Practical tips

  • Use headphones if that helps privacy.
  • Check your internet connection before the session if you can.
  • Close other apps and notifications where possible.

Location safety

Let me know where you are.

I will confirm your physical location at the start of each session for safety.

  • Please share your physical location at the start of each session.
  • If you move during the session, let me know.
  • If the connection drops and we cannot reconnect, I will phone you on the number you have given me so we can finish the session.

Crisis planning

Online counselling is not crisis care.

If you are in immediate danger, please seek urgent support now.

Crisis support

If you or someone else is in immediate danger, call 111. For free 24/7 support in NZ, call or text 1737.

If that happens, I will say so clearly and support referral options where needed.