Fees
Fees will be clear before you choose to begin counselling.
Session options
Session length and pricing
No packages and no minimum number of sessions.
- Standard session
- $140
- Session length
- 50 minutes
- Intro chat
- 15 minutes, free
Reduced-fee places
I keep a small number of reduced-fee places for people whose financial circumstances make the standard fee difficult to manage. To ask about availability, mention reduced fees when you send an enquiry or during a free intro chat.
Availability is limited. If a place is available, we will agree the fee before your first paid session. For a reduced-fee arrangement, cancellation charges are based on the agreed session fee.
Payment
Payment and invoicing
No surprises: you will always know what is owed, when, and how to pay.
How payment works
- An invoice is emailed to you within 24 hours after each session.
- Payment is by New Zealand online banking (bank transfer). Account details are on every invoice.
- Payment is due within 7 days of the invoice date.
- Please use the invoice number as the payment reference so your payment is easy to match.
If payment timing is ever difficult, please talk to me. It is better to discuss it early than to let it become a barrier to the work.
No card on file and no automatic payments.
Cancellation
Cancellation policy
If you need to change or cancel, please give notice where possible.
Cancellation window
- More than 24 hours’ notice
- No charge
- Inside 24 hours
- $70
- Missed with no notice
- $140
I understand that genuine emergencies happen. Please get in touch and I'll consider these individually.
Cancellation fees apply to self-funded sessions; funded sessions follow the funder's terms.
Next steps
Ready to book?
A brief free 15-minute intro chat helps you ask questions and get a feel for fit.